KNOWLEDGE BASE: Getting started
Whether you’re sending a bicycle for the very first time or you’re a seasoned cyclist looking for a reliable courier, you’ve come to the right place. This guide explains everything you need to know about how Bicycle Couriers works, from booking your shipment to delivery at its final destination. Browse the questions below to learn how we transport thousands of bicycles safely across South Africa every year.
What is Bicycle Couriers?
The trusted bicycle transport experts in South Africa. We know everything about getting bicycles from A to B. And we do exactly what the #bicyclecouriers name suggests. But we don’t deliver BY bicycle. We deliver THE bicycle. Or YOUR bicycle. And we collect every weekday. If you bought or sold a bike on Bikehub; or want to go on holiday; or send your e-bike via road while you fly; or get your bicycle to your next event or race. Now where can we send your bicycle today?
How does Bicycle Couriers work?
Book online. Get your PDF waybill. Wait for our drivers to collect. And have your bike ready and waiting for you on the receiving end a few days later (or overnight in some cases). Need help packing your bike? We have a solution for that too. #bicyclecouriers aim to be the leading authority for all things related to getting your bicycle from point (A) to (B) across South(ern) Africa, and beyond.
Why use a specialist bicycle courier?
Two reasons. Handle with care. And price. We focus on bicycles. We know the drill. And we do it every single day. You are more then welcome to contact a traditional courier company, and we all know the great marketing from the likes of The Courier Guy. But the first thing they will ask you is what are the dimensions and weight of your bike box – stumbling block. And then the price – another potential stumbling block. We standardized boxed bicycle transport to anywhere in South Africa with just two easy rates. Use the specialists at #bicyclecouriers.
Which areas do you service?
The whole of South Africa. And beyond! We also to international boxed bicycle shipments. The CPT to JHB and DBN main routes are the busiest. But we also send to places and races you may have never heard of. So put us to the test and see where we can send your bicycle next. For a holiday at the beach. Or a race in the winelands. Or an IRONMAN® at the coast. Where can #bicyclecouriers send your bicycle next?
Do you collect from my home?
Indeed, we do. Provided that your bicycle is already boxed by the time our #bicyclecouriers driver arrive. You can grab a cardboard bike box from a shop to DIY or use your own. Alternatively, you can drop off the bike at your nearest bike shop. So that they can pack it for you and then we can collect it directly from them when ready. This provides ease of use for the seller and peace of mind for the recipient, knowing that the bicycle has been packed professionally.
Do you deliver to my home?
Yes, we do. We can deliver door-to-door to your home or office or to the nearest bike shop. Whichever you prefer. Whichever is easiest for you. And all for the same price. It doesn’t make a difference whether we deliver to your home or a bike shop. We just find that sometimes bike shops are easier with set opening hours and offering extras if you need any during pickup. Even a helping hand if you need a quick service or bike build. You decide. Home or shop with #bicyclecouriers.
Can I book online?
Yes, please! This is our preferred method. We believe everything you need is online. Just pick a product. Add to cart. And leave your collection and delivery details together with any special instructions or requests during checkout. You can also pay online with a card. Alternatively get bank details for EFT. Then we send you the PDF waybill to print and stick on the box and our team will come to collect. As easy as that, with #bicyclecouriers. Now where can we send your bicycle today?
How long does the booking process take?
2 minutes. All done on bicyclecouriers.co.za. The online booking process takes about 2 minutes. No jokes. Pick your service. Pop in your details. Click to confirm. And wait for your confirmation email and PDF waybill. Sending a boxed bicycle across South Africa cannot be easier, right? Need help packing – we have a solution for that too. Now where can we send your boxed bicycle today?
How do I contact Bicycle Couriers?
Five ways to contact #bicyclecouriers:
- Website at co.za
- Email hello@bicyclecouriers.co.za
- Whatsapp us on (061) 440-1720
- Phone Nico on (079) 507-1231
- Voicemail Valerida on (084) 555-0041
What makes Bicycle Couriers different?
We are cyclists. Not just another courier company. We view things differently. And we handle your bicycle like we handle our own. With due love and care. And you are welcome to contact a traditional courier company for boxed bicycle transport, but there is a reason that #bicyclecouriers has all those shining reviews compared to polarized opinions of going direct. We take pride in what we do. Now where can we send your boxed bicycle today?
Do you ONLY transport bicycles?
Nope! #bicyclecouriers started with bicycle but naturally receive many customer queries for other large items as well. We send catering equipment for distribution from Gauteng. And vending machines across the country. Plus, full truck loads on request. Contact us and see if we can assist with your next shipment. We generally focus on larger items as the Takealot-type delivery model is already very competitive. Now which and where can we send your large items today?
Can businesses use Bicycle Couriers?
Yes please! If you are an insurance company that needs to send salvaged goods or fram4es or bicycle components back to head office, use #bicyclecouriers. If you are a bicycle rental company that needs to send rental bikes across the country, pick bicycle couriers. Or if you just need to send vending machines or bulk items on a sperate division, also contact bicycle couriers. Now where can we send your items today?
Can bike shops use Bicycle Couriers?
Yes indeed! We collect from and deliver to over 150 regular bike shops in South Africa. Whether you use #bicyclecouriers for individual retail clients or need a custom solution for sending all your new bike consignment stock or to deliver sales from your online bike shop, contact us to see what we can do for you. Bicycle couriers are here to help, and we would love to send your boxed bicycles across the nation.
Do you operate nationwide?
Yes, we do! From all four corners of the country. From Springbok to Cape Town to Richards Bay to Musina and everything in-between. #bicyclecouriers have been to go to bicycle transporters for thousands of happy customers and bike shops across the country. We collect every weekday and are quick to deliver to anywhere in SA. Put us to the test and book your first bicycle courier online today.
Can you transport internationally?
Yes, we do. And let’s be frank. Don’t shoot the messenger. Sending bikes offshore can get costly quickly. Think as much as an adult plane ticket. And there is a fair bit of admin and paperwork involved. So, the easiest is always to take the bike on as extra luggage with you or someone you know when you fly. But this might not always be possible. Enter #bicyclecouriers. Contact us today to get a price for international boxed bicycle transport.
