Waybills and behind the scenes: A day in the life of bicycle couriers
- How many waybills can you send in a day?
- What happens if you add a zero to your business?
- What happens every day behind the scenes at bicycle couriers?
Have a look right here. We do the admin so that your boxed bicycle can be delivered safe and on time. From point (A) to (B). Anywhere in the country. Every single day. And now it is time to get in some more help. And for a bit of automation here and there. Because all work and no play (cycling) made Jack a dull boy. Get out there and spend some time on your bicycle and with your loved ones. In short:
Sales > orders > waybills > collections > payments > marketing > (automation)
1. Emails/whatsapps 🦜
- Quickest reply leads to a sale – reply as it comes in
- Send booking link or get info and load booking on www
- Check for timeframe, boxing, shop vs door, main vs remote
2. Check for new orders 🆕
- On the google sheet and confirmation emails
- Check if they have paid (card/EFT) – add 1/0 for pd or not
- Check when collection is due – add pickup date in col
- Check if they are boxing it themselves or at a shop – add comment ie ready
3. Waybills for new orders 📄🚲
- On the booking portal
- Load new address
- New quick delivery
- Remember ordernr
4. Check collections and status 🚚✔
- From the google sheet
- Check if collected/transit/on del – if not check/query
- If delivered or on del then add done and close off online
- And send separate email for review – automate
5. Payments and stats 💳
- On internet banking and google sheet
- Check for received to tick off 1/0 paid column
- Make payments for providers weekly vs as+when for overnights
- Check growth stats mom/yoy%
6. Marketing on the www 📢
- Blog posts USP compared to the rest
- Bikeshops contacts
- Events contacts
7. Automate follow-up 🙌
- Email delivery done en tracking link
- Email how-was-our-service and rate us below
- Done on sheets and close off on web
A waybill for you. And a waybill for me. How many waybills can you do in a day. Automated PDF waybills and sanity-checked by humans.
