TCG is the courier guy and this is what they say about truck collections and surcharges
Of the last 3000 bicycles we haven’t shipped a single one with TCG the courier guy, but we have used them for other items. Which is why it is important to take note of the few pointers below. TLDR: in short. (A) Declare batteries. (B) Book trucks in advance. (C) Know what the surcharges are. And (D) for Don’t send oil or liquids unless you want an RTS return to sender. More on each below. see, truck collections and surcharges aren’t so boring…
Collections with oil/liquid will be RTS
What is RTS? Return to sender. Important Notice: Effective immediately, The Courier Guy drivers will no longer accept or collect shipments containing any form of oil or liquid, with specific reference to mechanical and/or electrical goods such as engines, engine components, or gearboxes. Any parcels booked or collected that fall under this category will be returned to the Sender. For more details, please refer to Clause 11 of our Terms and Conditions.
Truck collections and surcharges and T+1
Shipment Disclaimer & Truck Arrangements. Please note: Ensure all shipment details (dimensions, weight, and addresses) are accurate to avoid additional charges. Incorrect addresses may result in extra costs due to out-of-route deliveries. We appreciate your cooperation in maintaining transparent pricing and excellent service.
- Truck Surcharges:Additional fees may apply for oversized or large-quantity shipments.
- Truck Collection Arrangements:Schedule truck collections with at least one business day’s notice. Collection times will be confirmed upon scheduling.
- Truck Waybill Submission:For truck collections, send your waybill to the relevant address for JHB and CPT and DBN. Thank you for your understanding and cooperation.
What can I not send? And declare batteries*
Flammables. Bleach. Toxic substances. Oxidizers. Corrosives. Compressed gas. Incapacitating sprays. Explosives. Fireworks. Bombs. Weapons. Radioactive materials. Infectious substances. Illegal substances. Drugs. *NB new and important. The following must be declared when sent via air freight: loose batteries or devices containing batteries. Declare the goods in the parcel details when booking. Pertinent to ebikes.
Special requests
Do you want to add liability cover? Liability cover – Rate depends on declared value. Optional and Max R30k cover insured amount at a rate of R690 for the premium. Which comes to 2.3% of the value insured. And Do you have any special requests? See below. These are added to the bill.
- Hospital – R 345.00
- Manual waybill charge – R 25.00
- Plot / farm – R 345.00
- Power station – R 345.00
- Chain store – R 552.00
- Tender – R 138.00
- Saturday collection (on the next available Saturday) – R 552.00
- Afterhours delivery – R 713.00
- Afterhours collection – R 713.00
- Saturday delivery – R 552.00
- Earlybird – R 253.00
- Public holiday delivery – R 713.00
- Public holiday collection – R 713.00
And there you have it. a list of a few upgrades and what it will cost when sending on TCG the courier guy. Plus, their brief and clear notes on truck collections and surcharges.
Need to send a large or oversized item with a tail lift truck in SA?
Like a 350kg vending machine. That needs a tail lift truck to load and pallet jack to unload? This is what we have done just last week. For the clever team at https://innovativevendingsolutions.co.za/. All the way from Siyabuswa in Limpopo to right here in Stellenbosch where we have our very own head office. Welcome to the winelands.
Now, where can we send your *bicycle* today?
