It’s peak season for XMAS bicycle deliveries around South Africa
RE Christmas Season Operations and Service Level Expectations. As we approach the festive season, we would like to take a moment to acknowledge the increased demand and challenges that come with this time of year. This is what happens behind the scenes when it comes to XMAS bicycle deliveries in South Africa. Our freight volumes reach their peak during November and December, and despite our best efforts, there may be instances where we face difficulties in meeting our usual service level agreements.
The XMAS bicycle deliveries festive season presents unique logistical challenges, including:
- Congested roads between major regional centres in South Africa
- Heavy traffic within main city centres, impacting delivery times
- Speed limits of 80 km/h
- Additionally, our warehouse operations are affected by:
- Late evening arrivals of customers freight and late collections
- Dynamic freight intake throughout the day, making it challenging to control and manage volumes
- Early closing times causing possible missed collections
To mitigate these challenges, we have implemented contingency plans, including:
- Extra line hauls ordered to accommodate increased volumes
- Flexible loading schedules to prioritize timely departures
- Additional contracted couriers
Get your bicycle on time during the holiday period
Yip, I’d like to get my bicycle delivered on time and at the right place to cycle during the holiday period. And I bet you do the same. So, let’s have a look at the calendar and ensure there are ample delivery days catered for to get your bicycle on time, every time. Reach out if you need some help deciding when to send your bicycle.
We understand the importance of timely deliveries and apologize in advance for any inconvenience this may cause. We kindly request your understanding and patience during this busy period. Our team is working diligently to ensure minimal disruptions, and we appreciate your cooperation. If you have any concerns or questions, please do not hesitate to reach out to us.
Thank you for your continued support, and we wish you a joyous holiday season.
Jingle bells, jingle bells….
On the first day of Christmas my true love gave to me: a new bicycle!
