It’s easy, all you need are these 5 bicycle courier skills
What we created here is not rocket science. Spotted a gap in the market and filled it. But it is the way in which we do so that sets #bicyclecouriers apart. Because it is not all just about monetary compensation. It is also about doing what we love. Solving problems. And helping you to transport your bicycle from point (A) to (B) anywhere in the country. And abroad. These are the top 5 bicycle courier skills that helped us to get here.
1. Sheer determination
First on the list of bicycle courier skills you require. To spot an opportunity and make it work. Like seeing the gap for standardized boxed bicycle transport. By taking average bikebox dimensions and creating an online portal so you can book your bicycle courier services and have it executed without delay. And this works because of our extensive bicycle courier network of service providers across the country.
2. Great communication
To keep your customers updated all the time. From before the sale or pickup, through tracking and the en route travels, to final delivery and grabbing a review afterwards. Because bicycles are expensive. And we know it. Which is why we keep tabs on it as if it was our own. Treat your customers fairly.
3. Spot-on admin skills
To ensure collections and deliveries happen without a glitch. And ensuring the PDF electronic waybill is in place. By checking that simple online spreadsheet. And when done right you can manage all of it from your phone, anytime and anywhere. Even while cycling abroad. Living the dream. This is one of our most important bicycle courier skills.
4. Underpromise and overdeliver
To keep expectations realistic. This is one of the most underrated bicycle courier skills. We’ve had some unrealistic demands in before and we will have them again. We don’t teleport bicycles (just yet), so please be cognizant of the timeframes we adhere to. Typically 3 to 5 days, depending on the route and complexity of the delivery. Or even overnight, where possible. Ask if we can make it happen. And rather say 4 days and deliver in 3 and then everyone is happy.
5. Follow-up and do it again
Last but not least on the list of bicycle courier skills. To get feedback and improve. And to make the bicycle courier business grow through excellent word of mouth. We’ve had a phenomenal strike rate ito reviews. The numbers speak for themselves. Recently we’ve had 3000+ bicycle deliveries from 2000+ unique online orders and resulted in 1000+ happy customer comments on our website. Tops.
TLDR, in short
Basically, just treat your bicycle courier customers like you want to be treated yourself. Oh, and as the last of our bicycle courier skills, a good spot of SEO goes a long way in evergreen online marketing. PS, learn from the best with our own internal use bicycle courier guides:
- BOXED BICYCLE transport guide (internal)
- OVERNIGHT bicycle transport guide 24hrs (internal)
- INTERNATIONAL bicycle transport guide (internal)
- The Ultimate Bikebox guide (internal)
- MOTORBIKE transport guide (internal)
Are you ready to test our service levels?
